SHIPPING & RETURNS

SHIPPING

We ship worldwide via UPS, DHL or FedEx.

SHIPPING RATES

  • Domestic Shipping up to 7 kg (within India): FREE SHIPPING
  • Domestic Shipping above 7 kg (within India): USD 20.00
  • International Shipping up to 7 kg (worldwide): USD 39.00
  • International Shipping above 7 kg (worldwide): USD 70.00

 

International Shipments

  • All orders are shipped from our studio in New Delhi Monday – Friday, excluding holidays. Signature upon delivery required, no exceptions.
  • Once your credit card is authorized, you will receive a confirmation email. Orders are processed within 2-3 business days. Once processed you will receive your order within 5-10 business days.  
  • We are unable to ship to PO Box and military addresses. Monsoon and Beyond is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
  • The courier will deliver between Monday-Friday only, and attempt delivery 3 times before goods are returned to us.
  • Customs/Taxes: We have arranged for our courier to customs clear your goods and deliver them to your doorstep. We try to ensure that no additional duties or taxes will be charged. However as these vary from country to country, they cannot be predicted and so any customs charges and/or handling fees charged by the courier company will be the buyer's responsibility.
  • Shipping Costs: USD 39.00 (up to 7 kg)
  • Shipping Costs: USD 70.00 (above 7 kg)

 

DOMESTIC Shipments (within India)

  • Free Shipping (up to 7 kg)
  • Shipping Costs: USD 20.00 (above 7 kg)
  • Once your credit card is authorized, you will receive a confirmation email. Orders are processed within 2-3 business days. Once processed you will receive your order within 2-3 business days.  

 

RETURN POLICY

If you are not completely satisfied with your Monsoon and Beyond online purchase, you may send it back to us for a refund.

  • All merchandise returned must be unused, unworn, unwashed, with price tags intact.
  • Returns must be shipped via UPS, DHL or Fedex with tracking number.
  • Returns must be received within 14 days of the original ship date.
  • Refunds are processed within 7 days after we receive the merchandise. You will receive a confirmation email when your refunds are processed.
  • We do not refund shipping costs. Shipping costs will only be refunded when the return is a result of an error or damaged merchandise.
  • We reserve the right to deny credits if the merchandise returned does not meet our return policy requirements.
  • Returns will be credited to the original credit card account used for purchase
  • Sale merchandise is Final Sale. No returns will be accepted.

 

RETURN PROCEDURE

  • Email customercare@monsoonandbeyond.com with the details
  • Securely pack merchandise in original packaging
  • Please note the nature of the return or exchange on the invoice, i.e. did not fit, did not like, etc.
  • Returns must be shipped via UPS, DHL or Fedex with tracking number.

 

PAYMENT

  • We accept Visa®, MasterCard®, American Express® and PayPal.  All purchases are made in $ USD.
  • To help ensure that your shopping experience is safe, we use Secure Socket Layer (SSL) technology. This encrypts and protect the data you send to us over the internet.